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NEXTGEN EXPERTS - INDUSTRY UPDATE

This edition covers the ATO's extended credit-card transition, practical workplace health risks, New Zealand training input and new aquatic and recovery-facility developments. Victorian application and consultation deadlines are approaching, and AS 3633 comments close on 21 October.

AUSTRALIA - NATIONAL

ATO credit-card payments: transition extended to 30 June 2027

The Government has provided transitional funding so the ATO can continue accepting credit-card payments until 30 June 2027. Its 9 October announcement says credit-card payments through third parties will remain available after that date, alongside other payment methods. The Government has also asked the ATO to consult on support for taxpayers experiencing financial hardship.

This gives pool builders, service businesses and suppliers more time to adjust tax-payment arrangements. Our recommendation is to update cash-flow forecasts and check future payment costs with your accountant. The extension does not change tax due dates or establish a general right to defer payment.

Read the Government's original announcement

https://ministers.treasury.gov.au/ministers/anne-aly-2025/media-releases/ato-continue-accepting-credit-cards-until-30-june-2027

Safe Work Month: review health risks this week

Safe Work Australia's second campaign week focuses on physical and psychological health, including harmful substances, repetitive tasks, fatigue and high job demands. These are campaign resources, not a new legal requirement; Safe Work Australia develops national policy, while the relevant jurisdictions regulate workplaces.

For construction crews, technicians and pool shops, our recommendation is to choose one real task - such as chemical handling or moving equipment - and review its controls with workers. Record the improvement, responsible person and follow-up date.

Safe Work Australia: Week 2 resources

https://www.safeworkaustralia.gov.au/national-safe-work-month/week-2

Campaign dates

https://www.safeworkaustralia.gov.au/national-safe-work-month/weeklytopics

AS 3633: finalise water-quality comments REMINDER

Public comment on draft AS 3633, Residential and public pools - Water quality, closes 21 October 2026. Operators, technicians, suppliers and standards contributors should finalise specific comments with supporting evidence. This approaching deadline warrants a reminder; the draft is not a new mandatory requirement.

Standards Australia: original public notice https://www.linkedin.com/posts/standards-australia_an-australian-standard-designed-to-comprehensively-activity-7495634105963884544-aewP

Public-comment portal: https://comment.standards.org.au/

AUSTRALIAN CAPITAL TERRITORY

Manual tasks and falls dominate small-business injury claims

WorkSafe ACT's 6 October alert reports that body-stressing injuries and falls, trips and slips accounted for more than half of accepted ACT small-business workers' compensation claims across 2023-24 and 2024-25. Construction accounted for 35% of all claims in the dataset. This is new regulator guidance drawing on earlier injury data, not a change to legislation.

For pool businesses, our recommendation is to review chemical-container handling, equipment loading and slippery or uneven access routes. Prioritise better work design and mechanical aids where practicable, consult workers and keep a record of the controls selected. Use the alert in supervisor and technician training.

WorkSafe ACT: original alert and supporting guidance https://www.worksafe.act.gov.au/health-and-safety-portal/safety-alerts/repetitive-and-strenuous-work-and-falls-continue-to-drive-workers-compensation-claims-in-act-small-businesses

NEW ZEALAND

Pool-building advisory group: industry input invited

On 7 October, SPASA and Vertical Horizons invited experienced New Zealand pool-building professionals to join a National Industry Advisory Group supporting implementation of the New Zealand Certificate in Swimming Pool Building (Level 4). Expressions of interest close 29 October 2026.

The invitation seeks input from both islands, different regions and construction methods on workplace training, assessment, equipment access and emerging practices. Builders and training specialists can contribute practical examples of competence and safe work. Participation does not automatically secure a trainer or assessor appointment. This is an industry programme invitation, not a new licensing obligation.

Read the organisers' announcement and expression-of-interest details https://www.spasa.co.nz/news/national-industry-advisory-group-new-zealand-certificate-in-swimming-pool-building

NEW SOUTH WALES

Hospitality wellness expands into floating cold therapy

Industry reporting on 10 October highlighted Pier One Sydney Harbour's partnership with Wellness Afloat. The hotel's original offer confirms a floating sauna and cold-therapy experience, including a mineral plunge. The exact launch date was not independently established.

The practical industry implication is a broader operating environment for recovery facilities, beyond a conventional pool site. Our recommendation for designers, suppliers and consultants is to define the water system, location and operating model before advising on treatment, maintenance, access or approvals. Review applicable public-health, planning and marine requirements for the actual installation; the offer itself is not evidence of regulatory approval or technical compliance.

Pier One: original description of the experience https://www.pieronesydneyharbour.com.au/wellness-afloat-at-pier-one/

SOUTH AUSTRALIA

Payneham's redevelopment reaches its official opening

The City of Norwood Payneham & St Peters' 10 October announcement marks the official opening of the $64 million Payneham Memorial Swimming Centre. The facility combines a heated outdoor 50-metre pool, indoor 25-metre pool, warm-water pool, waterplay and accessible entry. Council identifies BlueFit as the day-to-day operator.

For the industry, this is a current example of mixed-use aquatic infrastructure serving recreation, swimming education and different access needs. Our recommendation is to make each water body's operating requirements explicit in handover, staff training and maintenance records. Suppliers and consultants should distinguish construction completion from ongoing operational performance. The opening introduces no new statewide technical rule.

Council: original opening announcement and facility details

https://www.npsp.sa.gov.au/article/view/2353

VICTORIA

Registration and high-voltage consultation deadlines

BPC applicants using completed PDF technical referee reports must submit their application by 5 pm Victorian time on 15 October, before the move to the online process. The listed forms include swimming pools and spas.

Energy Safe Victoria's draft Blue Book 2027 consultation closes 19 October. Relevant high-voltage and complex-installation specialists should review the proposed changes; the current edition remains 2022. These are approaching deadlines from the previous edition, not new general pool-building requirements.

BPC: technical referee-report transition https://www.bpc.vic.gov.au/builders/builder-classes/domestic-builder

Energy Safe Victoria: current Blue Book and consultation https://www.energysafe.vic.gov.au/industry-guidance/electrical/electrical-network-infrastructure/blue-book

QUEENSLAND 

Mackay service-trades forum this Thursday

QBCC's official notice confirms the free Service Trades Council forum at Rydges Mackay Suites. Pool businesses involved in plumbing, drainage or the other listed service trades can register and bring specific compliance questions for regulators and council representatives.

QBCC: forum details and registration

https://www.qbcc.qld.gov.au/resources/event/mackay-service-trades-council-industry-forum

PRIORITY ACTIONS AND DEADLINES

This week - Australia: review one physical or psychological health risk with workers.

15 October - Victoria: PDF referee-report applications by 5 pm local time; Queensland: Mackay forum, 4-7 pm local time.

19 October - Victoria: draft Blue Book 2027 submissions close.

21 October - Australia: draft AS 3633 public comments close.

29 October - New Zealand: pool-building advisory-group expressions of interest close.

30 June 2027 - Australia: announced end of the extended ATO direct credit-card transition.

Need clarity or support?

NextGen Experts provides practical, independent advice on contracts, compliance, technical issues, disputes and business operations across the swimming pool and spa industry. If you need help understanding a change or deciding what to do next, please reach out.

www.nextgenexperts.com.au | info@nextgenexperts.com.au | 0449 065 841

Spiros Dassakis
Principal Consultant | NextGen Experts
www.nextgenexperts.com.au

Spiros Dassakis
Who We Are

Experience that brings context, judgement and perspective

NextGen Experts is an independent specialist consultancy providing technical, commercial, regulatory and dispute-related support across the swimming pool and spa industry and related sectors.

Our work draws on more than two decades of industry experience spanning construction, servicing, standards, regulation, education, business operations, governance and dispute resolution.

That breadth matters. Many issues cannot be understood by looking at a contract, standard or technical requirement in isolation. They need to be considered in the context of how the industry operates, how work is delivered, what the regulatory framework requires and what is reasonable in practice.

NextGen Experts brings that broader perspective to every engagement.

What We Bring

Industry Experience: Practical experience across pool and spa construction, servicing, maintenance, products, suppliers, contractors, consumers and industry organisations.

Technical & Regulatory Knowledge: A detailed understanding of standards, compliance requirements, regulation and industry practice, together with experience interpreting how those requirements apply in real-world situations.

Executive & Commercial Experience: Senior executive experience across industry operations, governance, membership organisations, commercial strategy, training, stakeholder engagement and organisational development.

Standards & Industry Representation: Longstanding participation in Australian and Australian/New Zealand Standards

development, including committee leadership, technical contribution and industry representation across a broad range of pool, spa and related standards.

Expert Reports & Dispute Support: Independent technical assessment, expert reports, review of competing technical opinions and dispute support for lawyers, insurers, builders, suppliers and consumers where swimming pool and spa issues need to be properly investigated, understood and clearly explained.

About Spiros Dassakis

NextGen Experts is led by Spiros Dassakis, who has worked across the swimming pool and spa industry for more than 20 years.

His experience includes senior executive roles with the Swimming Pool & Spa Association, extensive involvement in Australian Standards development, industry representation, regulatory engagement, education and training, business advisory work and dispute-related matters.

Spiros has contributed to more than 30 Australian and Australian/New Zealand Standards and has participated in standards development since 2008. His contribution to Standards Australia was recognised for 20 years of service and participation.

He also established IRLearning, a registered training organisation developed to support industry education, skills development and nationally recognised training.

Through his executive and industry roles, Spiros has worked with builders, contractors, suppliers, manufacturers, regulators, government agencies, industry associations, lawyers, insurers and consumers.

That experience now underpins the work of NextGen Experts.

Practical Experience Beyond the Textbook

NextGen Experts is not limited to providing a technical interpretation of an issue.

Our role is often to bring together the contract, technical requirements, standards, regulation, industry practice, available evidence and practical circumstances to help clients understand the issue and determine an appropriate way forward.

Whether the matter involves construction, compliance, a product, a dispute, industry policy, standards development, training or business operations, the focus remains the same:

Understand the issue. Establish the position. Provide practical direction.

https://www.nextgenexperts.com.au
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